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Value Addition Through the “Quality Feedback”

Value Addition Through the “Quality Feedback”By Anjum Shafi Feedback is an important element of organizational function that triggers change in a function or responsibility. Feedback at all levels,...

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Conscious Human Intention in the Workplace

Conscious Human Intention in the Workplace and its Effects on Improvement Initiatives in Canadian Organizations By Michael Hart In late 2014, I completed an academic study in conjunction with a...

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“Competency Requirement Matrix” for Project Success

“Competency Requirement Matrix” for Project SuccessBy Anjum Shafi There are few important questions before staring a project or solving a problem. At least, these three questions should be kept in...

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Connect the dots: PDCA, Risk-based thinking and the Process Approach

By Jim Moran, MA Ed., President of SimplifyISO.com Risk-based thinking Risk-based thinking helps an organization determine what circumstances could cause hiccups, or worse, disaster. The idea here is...

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Auditing 2.0

By Jim Moran, MA Ed., President of SimplifyISO.com Now that we have the final version of ISO 9001:2015, it’s time to see if there are any implications for our organizations on the auditing side. Well,...

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Impact of Organizational Accidents!

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Impact of Supply Chain Disruption!

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The Scourge of Workplace Bullying

G U E S T  A R T I C L E “The Scourge of Workplace Bullying” By Peggy Flanigan WorkWorkplace bullying destroys individual and organizational value.   It demoralizes teams and erodes precious...

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PDCA and Continual Improvement

ISO 9001:2015Read More

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Efficiency in Handling of Customer Complaints

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Are your measurements hurting performance?

By Jim Moran, MA Ed., President of SimplifyISO.com John Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work is well known...

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Supplier Performance Metrics

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Improvement Models Connections

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Three steps to Management and Organizational Success

Three Steps to Quality Management and Organizational Success By Anjum Shafi A skilled workforce is the backbone of every organization. Employee retention and engagement are few of the top priorities if...

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Seven Identified Wastes Common to Production Industries

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Cognitive Health – Impact on Ability & Performance in the Workplace!

Cognitive Health – Impact on Ability & Performance in the Workplace! By Anjum Shafi and Ruth Stanley Researchers at Florida State University found an important link between cognitive health and the...

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Seven Ways to Bring Out Talent in Your Team

G U E S T  A R T I C L E By Bruce Kasanoff Check to see how many of these best practices you are willing to adopt: 1 Always give credit to other people: The single best thing a leader can do to...

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5S – Spark the Improvement Cycle

G U E S T  A R T I C L E By Shamir Doshi Recently the ASQ Ottawa leader team released a Doodle poll to determine, what quality topics are of interest to the Ottawa ASQ community. 5S came out on top!...

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How to Improve (at just about anything)

G U E S T  A R T I C L E By James Lawther There are two ways to improve: 1 The classic way: Do – make an improvement Do – change a process Do – implement some training Do – install a system When you...

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5S – Spark the Improvement Cycle – Part II

By Shamir Doshi Did you know that there is a difference between tidy-up and cleaning? Tidy up is to SORT what is necessary from what is NOT necessary and to SET IN ORDER all the remaining necessary...

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